education and training

NASMM Navigator Operations Manual - On Sale Now

 

Is Your Business Running You?
You know how to manage your move management business-but are you the only one who knows everything? What happens if you're out sick, caring for family, or finally taking that much-needed vacation?

Do you:

  • Wish your team made fewer “on-the-fly” decisions during client moves?
  • Struggle to onboard new staff quickly and confidently?
  • Lie awake worried about legal risks or inconsistent service?
  • Want to grow—but don’t know how to scale without chaos?

You need a system. A playbook. A Navigator.

Your Business Just Got a Major Upgrade:

NASMM Navigator is a powerhouse resource for you: a comprehensive, ready-to-use Operations Manual designed specifically for Move Management businesses. This manual is nothing short of a game-changer.

  • Clear, step-by-step workflows from client intake to post-move follow-up
  • Over 100 policies, procedures, standards, and best practices covering all aspects of move management from Workflow, Assessments, Moving Stages, Estimating, Materials Management, Employee Safety, Internal & External Controls & much more
  • Customizable forms including contracts, damage liability, estimating forms, service agreements & more
  • A complete HR manual including onboarding, job descriptions, employee handbook, software recommendations, task management, employee development, termination, essential forms & more
  • All written in plain language—easy to understand, easy to execute

Whether you’re just starting out or scaling your operation, this manual eliminates guesswork, enhances consistency, and sets the gold standard for service delivery. It’s like having a business coach, legal team, and operations consultant - all in one convenient document.

Professional. Practical. Proven.

NASMM members—don’t miss the opportunity to implement this extraordinary resource in your own business. The value is outstanding.

NASMM Navigator is your turnkey operations manual for running a professional, consistent, and scalable Senior Move Management business.

Stop reinventing the wheel. Start building a business that works - whether you’re there or not.

 

PRICING: NASMM Member pricing is normally $2199.00 - purchase by August 31 for $1599 and save almost 30%

NASMM Navigator includes the following:

  • NASMM Navigator customizable operations Manual & HR Manual
  • With the purchase of the NASMM Navigator, you will receive one (1) hour of consultation (valued at the rate of $250.00 USD per/hr.) and two (2) hours of editing services (valued at the rate of $200.00 per/hr.) at no charge  
  • The total value of these 1-on-1 services is $450.00, but it's all included in the $2199.00 price!

Want to know more? Click here to view the Navigator Table of Contents.

 

 

Contact Us

PO Box 209, Hinsdale, IL 60522
Phone: 248.442.5859   |   Monday - Thursday, 9:00 am - 5:00 pm ET | Friday, 9:00 am - 1:00 pm ET
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