How Do I Become a Senior Move Manager®?
The journey to becoming a Senior Move Manager® begins with the desire to help older adults, their families, other individuals and businesses through the often-difficult process of downsizing and/or relocating to a new home.
People enter Move Management from all kinds of backgrounds. Some have worked in the corporate world; some in small business; some in not-for-profit organizations. Very few, however, were entrepreneurs. That's where NASMM comes in: Our job is to help you start your Senior Move Manager® business and to assist you in meeting your business goals.
Getting Started
Let's start at the beginning: How much will it cost to get started?
To learn about steps to joining NASMM membership and first year expenses click here.
Step One — Join NASMM
The next step in starting a Senior Move Management Company is to join NASMM. NASMM membership is essential for all Senior Move Managers®, but is imperative for companies in the very early phases of business development. NASMM is the only professional organization representing Move Management, and as such, provides you with essential tools, a vibrant community, and exceptional learning that will enhance every aspect of your Move Management business development and growth.
NASMM is committed to connecting great ideas, great opportunities and great people. In short, NASMM provides the most comprehensive collection of association services and professional resources available to Senior Move Managers.
For more information on NASMM membership benefits and joining NASMM, click here.
Step Two — Invest in Training
While formal training is not required, we strongly recommend you complete a Senior Move Management training program. NASMM offers two cornerstone resources designed specifically for new and growing Move Managers:
FrontDoor Training
NASMM’s online FrontDoor Training program, created by several seasoned Move Managers, gives you the what and why of launching and running your business. You complete it at your own pace and convenience.
How do you estimate? What type of contract should I use? What marketing tools are most effective? What happens if I suspect my client is confused or may be suffering from dementia? These are just a few of the hundreds of questions new Move Management business owners ask when starting out.
This self-study program requires approximately 25 hours to complete, and it addresses the most essential skills in Move Management, marketing, and understanding and working with older adults. Additionally, the FrontDoor training provides you with proven tools and resources, providing a solid foundation for your Senior Move Management business. (TIP: The two sample contracts alone are worth the price of the entire training!)
NASMM Navigator
Once you understand the “what and why,” you’ll need the how. NASMM Navigator is your complete operations manual—over 100 customizable policies, procedures, contracts, and HR tools that take the guesswork out of building and managing your business. Navigator equips you with ready-to-use templates and best practices so you can confidently scale, onboard staff, and maintain consistency from client intake through project completion.
Together, FrontDoor Training and Navigator provide the industry’s most comprehensive and recognized Move Management and Business Development education—covering both knowledge and implementation.
