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Education & Training


First Impression: Maximizing the Client Consultation Process

Few things are as exciting, or as intimidating, as the home visit. Whether it is called a sales call, home visit or consultation, the client consultation is an art form that begins with skillfully turning the initial inquiry call into an appointment.

As with many aspects of senior move management, there is no single way the client consultation process operates. In this NASMM University Business Development Exclusive, you will discover strategies that will allow you to maximize the client consultation experience.

Faculty: Margit Novack, Founding President, NASMM, President, Moving Solutions and eSMMart, Havertown, PA


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