education and training

Registration
Hotel + Travel
FAQs
Exhibitors
Schedule
Pre-Con Workshops
Master Classes
Master Classes

 

Sunday, September 29, 2024 • 9:45 am - 10:45 am

 

8H    Estate Cleanouts From A to Z: The Process & How To Get The Business

  • Learn the key processes involved in estate cleanouts
  • Understand the detailed tracking requirements for reporting to fiduciaries
  • Hear the importance of consistent & thorough communication with all parties involved
  • Learn how to connect with the expanding estate cleanout market
  • Discover how to empty a 6000 square foot house in just 6 days!

Presenter: Chantale Bordonaro, Simplicity Source, San Francisco, CA

 

16H     Setting Goals & Reaching Them

  • Understand the differences between goals, strategies & tactics
  • Discover how to create SMART goals — e.g., “increase revenue”
  • Learn to identify barriers in achieving your goal
  • Hear about tools & assets to implement key strategies to meet your goal
  • Find out how to set the tactics & timing for each strategy
  • Learn how to execute the strategies you’ve developed

Presenter: Brian Greenwood, Smooth Transitions International, Columbus, OH

 

24H     Clinical Clutter & Hoarding Disorder

  • Understand the clinical clutter & hoarding disorder spectrum — ranging from mild clutter to severe cases
  • Learn to distinguish between severity levels to facilitate more peaceful & cost-effective transitions
  • Hear the importance of assessing clients' needs, creating customized plans, developing an integrated approach & ensuring seamless transitions while offering a client-centered, trusting & empathetic approach
  • Recognize your move managers’ pivotal role in supporting your clients affected by clinical clutter
  • Embrace the importance of self-care for project managers — mindful of legal, safety & cultural considerations for these specialty cases

Presenter: Melissa Hladek, America’s Most Organized, New Milford, CT

 

32H     Good Leadership Includes Self-Care

  • Explore the powerful connection between quality leadership & self-care
  • Learn how delegating tasks & responsibilities to your team is essential to effective management
  • Understand how setting boundaries & saying no will lead to greater productivity & overall satisfaction
     

Presenters: Marnie Dawson, Dawson, Relocation, Chicago, IL; Gina Caughey, A Call To Order, Colorado, Springs, CO

 

Back to Full Schedule

Contact Us

PO Box 209, Hinsdale, IL 60522
Phone: 248.442.5859   |   Monday - Thursday, 9:00 am - 5:00 pm ET | Friday, 9:00 am - 1:00 pm ET
info@nasmm.org   |   Find a Senior or Specialty Move Manager®   |   Become a Senior or Specialty Move Manager®