5E After Loss Concierge Services
- Discover the value of adding “after loss” services to your move management business
- Gain an overview of the larger picture of estate distribution
- Find out how to manage the personal property of an estate
- Understand the emotional aspect of “after loss” work
- Hear some key concepts to communicate with clients after a loss
- Learn suggested policy decisions to support a service of integrity
Presenter: Karen Hyatt, Estate Pros LLC, Santa Fe, NM
13E Create Your Own EAP* (Without an Employee Assistance Plan)
- Learn how to customize an Easy Access Plan (EAP*) to offer everyday resources for well-being and work-life harmony regardless of time, geography and cost
- Understand how to raise awareness about depression and other health conditions and encourage help-seeking solutions
- Learn how mindful breathing, stress deregulation and meditation can improve clarity, memory and presence
- Hear about current mental health podcasts, meditative apps, organizations, and websites
- Discover ways to increase connectedness and decrease isolation, including free mental health assessments to recognize the signs and symptoms of mental health challenges
Presenter: Kimberly Green, Soft Landings Transitions, Maple Grove, MN
21E The Family Meeting: A Powerful Communication Tool
- Identify the key support network in a client’s life (Hint: It MIGHT not be family!)
- Discover the importance of open communication with a client AND their natural support system for a stress-free and drama-free move
- Learn how to conduct and facilitate an effective family meeting, with the focus on a positive outcome for everyone
- Hear how to help your client and their support network navigate life after the move
Presenter: Jill Yesko Diana and Ceri Binotto, SMM-C, Discover Organizing, Pittsburgh, PA
29E THE Social Media Strategy for Senior Move Managers
- Uncover a proven social media strategy for Senior Move Managers® by a successful SMM~C
- Learn what it take to build a social media following that results in likes, comments, and shares on your posts
- Discover what content should be shared and how to overcome the algorithms that prevent many from seeing what you’re sharing
- Explore which social media channels to use for the stories and information you want to share about your business
Presenter: Nicole Ramer, Organized Haven, Lakeland, FL
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