education and training

Registration
Hotel + Travel
FAQs
Exhibitors
Schedule
Pre-Con Workshops
Master Classes
Master Classes

 

Friday, October 17, 2025 - 3:30 pm - 4:30 pm

 

3C Space Planning with Purpose: Tips, Tools & Techniques

  • Learn how to ask the right questions to uncover client needs & preferences
  • Find out how to help clients visualize their new space with confidence
  • Discover smart strategies to select furniture, optimize layouts & create functional, senior-friendly spaces
  • Hear how to spot common space planning pitfalls & apply expert fixes before they become problems
  • Understand how great space planning streamlines the moving process & enhances client satisfaction
  • Walk away with concrete strategies you can use immediately to level up your space planning game

Presenter: Trine Bretteville, RoomSketcher AS, Oslo, Norway
 

11C Dream Teams Don't Just Happen: Hire Right

  • Explore strategies to attract top talent for roles no one has on their resume
  • Learn how to attract great employees from unconventional backgrounds & industries by thinking outside the box
  • See how bold shifts in company structure can drive explosive growth & give you your life back
  • Discover creative ways to keep employees engaged, happy & committed to your company’s mission
  • Hear how to turn employees into your biggest asset through mentorship, development & team-building strategies that reduce turnover and create leaders
  • Learn how to delegate & empower employees to take ownership of their roles
  • Discover how to design a workplace people talk about (in a good way!) by creating a reputation as a company where people want to work

Presenters: Jill Kearney & Lindsay Kearney-Flowers, Specialty Moves By Design, Allentown, PA

 

19C Navigating International Moves: Process, Pricing & Pitfalls

  • Understand the full lifecycle of an international move, including pre-move planning, shipping, customs clearance & final delivery
  • Differentiate between long-distance domestic moves & international relocations, including key logistical & regulatory distinctions
  • Learn essential industry terminology & documentation requirements, such as LCL, FCL, customs clearance & required paperwork
  • Evaluate shipping options (air, sea, land) & how container types, pricing factors & restricted items influence the cost & timeline of a move
  • Develop a basic international moving budget & timeline, accounting for variables such as volume, destination & customs fees
  • Apply best practices in packing, labeling & inventory management to comply with regulations & ensure safe, efficient shipments
  • Identify challenges & success strategies in international moving, using real-world examples & insights to make informed decisions

Presenter: Ron Hefez, Isaac’s Moving & Storage, Stoughton, MA

 

27C Risk-Proof Your Business With Liability Best Practices

  • Explore real-world case studies to spot your liability weak spots & who is responsible in each scenario
  • Understand how to determine which liabilities to accept, offload, or eliminate to better protect yourself, your team, and your business
  • Learn proactive strategies—like air-tight contracts, clear client communication & effective employee training—to prevent liability before it starts
  • Discover techniques for offloading liability through contract language, insurance policies, third-party partnerships & defined service boundaries
  • Gain a customizable action plan to audit your current operations & strengthen weak spots before they become costly risks

Presenter: Justin Hammond, Let’s Get Moving, Columbia, TN

 

Back to Full Schedule

Contact Us

PO Box 209, Hinsdale, IL 60522
Phone: 248.442.5859   |   Monday - Thursday, 9:00 am - 5:00 pm ET | Friday, 9:00 am - 1:00 pm ET
info@nasmm.org   |   Find a Senior or Specialty Move Manager®   |   Become a Senior or Specialty Move Manager®