The NASMM Story: Where Innovation Meets Compassion
The story of Senior Move Managers® began in the late 1990s, when modern technology first intersected with old-fashioned, relationship-driven service. Across the country, a few forward-thinking individuals quietly started helping older adults transition from their longtime homes into assisted living communities, retirement campuses, apartments, and other new living environments. They called themselves “senior move managers” and spent their days organizing, packing, sorting, space planning, coordinating estate sales, and delivering cherished belongings to family or charity. By night, they searched the early internet, hoping to connect with others who shared their vision.
In October 2002, 22 passionate pioneers from 16 different companies gathered in Arlington, VA. Though strangers at first, they spent a transformative weekend laying the groundwork for what would become the National Association of Senior Move Managers® (NASMM). They drafted a mission, identified key goals, and divided responsibilities to bring their vision to life — from forming a board and creating a membership process, to developing a website, educational offerings, and member benefits.
The shared dedication of these founding members soon united into a powerful, collective identity: NASMM. A year later, in November 2003, NASMM hosted its first annual conference just outside Philadelphia. Sixty-five attendees from 48 companies came together for a weekend of learning, networking, and community — and left as colleagues and friends.
In 2020, recognizing that move management extends beyond seniors, NASMM updated its name to the National Association of Senior & Specialty Move Managers. This change reflects a broader mission: to support people of all ages and life circumstances — from those facing physical challenges to military families, individuals going through divorce, and more.
Today, NASMM is a thriving network of over 1,000 member companies across the U.S., Canada, and beyond. Our annual conference welcomes more than 400 attendees for professional development, connection, and inspiration.
For over two decades, NASMM has led the way in shaping and elevating the move management profession — and our story is just getting started.
