How long will it take to complete the required Cornerstone Courses?
How long will it take to complete the required eSMMART Courses?
The eSMMART Courses take between 2-3 hours to complete. Each course contains several modules and a film. The assessment is taken after you complete the modules for each course.
What are the recommended steps for obtaining the SMM-C?
While you may purchase the courses and application at any time or in any order, NASMM recommends the following steps:
I have already earned the cSMM through eSMMART? Can I apply the coursework for this designation to NASMM's SMM-C program?
Yes. Contact eSMMART to obtain proof of your cSMM so you can apply it to NASMM’s New Certification!
I have already completed the NASMM Cornerstone Courses in Ethics and Safety. Do I need to take them again?
You do not have to take the Safety Course again. However, the Ethics Course was recently revised along with two (2) new required Cornerstone courses.
Must I apply for the SMM-C before I take the required courses?
No. One of the many benefits of this certification is that you may complete the courses before you apply for certification. We encourage you to allocate the time and costs to achieve the SMM-C certification as your own situation allows.
How is this different from NASMM's A+ Accreditation? NASMM A+ Accreditation — with the most significant requirements for achievement — will remain the highest level of accomplishment awarded within NASMM. Beginning in 2016, the qualifying agents for all companies applying for NASMM A+ Accreditation will be required to obtain the SMM-C.
How will I renew my certification?
Your SMM-C is valid for three (3) years. You will receive an email reminding you of your renewal with instructions to renew the month before your SMM~C expires. In addition to the renewal fee, you are required to show proof of continuing education credits. Beginning in 2021 there is a graduated number of continuing education credits required to renew your certification.
1. CE Renewal Requirements
a. 2021 renewals require 9 CE hours
b. 2022 renewals require 20 CE hours
c. 2023 renewals require 30 CE hours
d. 2024 renewals require 45 CE hours
2. CEs must be a minimum of 30 minutes as a baseline, and then can be counted in 15 minute increments (e.g., 45 minutes, 1hour 15 minutes). This metric is based on the idea that one continuing education unit is equivalent to one hour of education.
3. Accepted CEs may be any of the following:
a. NASMM conference session attendance
b. Watching NASMM conference recordings
c. Any NASMM online course offering
d. Outside organizations’ live presentations or online courses in the following topics
i. Leadership (including finance, hr, employment issues, marketing and sales, process improvement)
ii. Move management (including downsizing, organizing, packing, decorating, working with movers and other vendors, alternative revenue streams)
iii. Aging topics
v. Client communication and interactions
e. Proof of CEs, course completion or attendance should be submitted; if not, notes from coursework could serve as proof of attendance
f. Presentations given by the SMM-C requesting renewal are specifically excluded
4. 25 units of the 45 CEs must be obtained directly from NASMM conferences or courses
Can non-NASMM members earn the SMM-C?
According to the Institute for Credentialing Excellence (ICE), (NASMM is a member) best practices in accreditation development require NASMM to make Certification available to providers outside of NASMM membership. NASMM membership is not a requirement to apply for certification. However, the non NASMM members applying for the SMM-C application fee will pay additional fees. Additionally, certified non-NASMM members will be designated as such in all NASMM certification marketing.