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Moving Matters

May 10, 2024     
Inside NASMM
Brand Story

Celebrate National Senior & Specialty Move Managers Week!
NASMM has designated the week of May 12-18, 2024 as National Senior & Specialty Move Managers Week.

During this week, NASMM members are encouraged to celebrate the Move Management profession and promote this year's theme: "The Art of Moving Memories."

NASMM has developed a press release for you to use to promote the week, along with a logo for you to include with your celebration promotions.

Chance to Win a Free Conference Registration if You Register for NASMM 2024 Between now and May 18th!
In celebration of National Senior Move Managers week, you could win a complimentary registration for NASMM 2024! Already registered — no worries, you're already in the raffle. Click here to access the registration form.

Participate in NASMM's 100 Can Challenge to Support Move for Hunger
In addition to celebrating this week among staff, clients and referral sources, NASMM will once again sponsor our 100 Can Challenge with our partner, Mover for Hunger. NASMM invites all members to collect 100 cans to fight the hunger crisis in the US and Canada. To participate in this year's challenge please click here to sign up. Upon receiving your commitment to participate, Move For Hunger will contact you with additional information.

2024 Conference

NASMM 2024 Updates
NASMM 2024 Registration is Open

Mark your calendars for NASMM 2024 — September 26-29, 2024 at the Fairmont Hotel Millennium Park in downtown Chicago! The Great Ideas Conference: Great Learning on the Great Lakes will feature the hottest topics in move management, unparalleled networking opportunities, a host of vendors and more! Downtown Chicago, situated on beautiful Lake Michigan serves as a stunning backdrop for our late September conference!

Early Bird Rates are in Effect! Click here to register!

Make Your Hotel Reservation for NASMM 2024!
NASMM 2024 will be held at the Fairmont Hotel Millennium Park in beautiful Downtown Chicago! Overlooking the legendary skyline, downtown parks and Lake Michigan, Fairmont Chicago, Millennium Park offers a sophisticated escape in the heart of the Windy City. Experience an elegant twist on a local brewpub at Columbus Tap, and indulge in deeply restorative botanical treatments at our full-service Leaf Spa. When you reserve your stay at one of the very best hotels in Chicago, downtown highlights such as Millennium Park, the Magnificent Mile, and the Museum Campus are practically on your doorstep.

Room Rates: $269.00 single or double occupancy. Make your reservations soon, this block will sell out. Click here to make your reservation.


NASMM Navigator Will Launch May 22!

  • How do you guarantee a smooth and satisfactory experience for your moving clients without a playbook to guide your team through every step of the move?

  • How can you ensure consistent service quality across all your operations without a standardized guide?

  • How do you effectively onboard and train new staff without a comprehensive resource to reference?

  • What steps have you taken to minimize errors, oversights, or potential legal issues during the relocation process?

  • How can you efficiently scale your business if there's no documented process for replicating success in new locations or with increased clientele?

An operations manual addresses each of these concerns by providing a standardized framework for conducting business, ensuring consistent service quality, facilitating staff training, mitigating risks, enabling scalability, and ultimately enhancing client satisfaction. Introducing NASMM Navigator!

NASMM Navigator Ops Manual is set to launch on May 22 with our preview webinar! Click here to register for our NASMM Navigator Preview Webinar. This introductory webinar will show you the benefits of this operations manual and how this manual will help you build your business!


NASMM CE Requirements for 2024 SMM~C and NASMM A+ Renewals

  1. CE Renewal Requirements (over the three year renewal)
    45 Continuing Education credits are required for renewal.

  2. CEs must be a minimum of 30 minutes as a baseline, and then can be counted in 15 minute increments (e.g., 45 minutes, 1 hour 15 minutes). This metric is based on the idea that one continuing education unit is equivalent to one hour of education.

  3. Accepted CEs may be any of the following:
    1. NASMM conference session attendance
    2. Watching NASMM conference recordings
    3. Any NASMM online course offering
    4. Outside organizations’ live presentations or online courses in the following topics
      1. Leadership (including finance, HR, employment issues, marketing and sales, process improvement)
      2. Move management (including downsizing, organizing, packing, decorating, working with movers and other vendors, alternative revenue streams)
      3. Aging topics
      4. Safety
      5. Client communication and interactions
      6. Technology
      7. Ethics
    5. Proof of CEs, course completion or attendance should be submitted; if not, notes from coursework could serve as proof of attendance

NASMM 2023 Continuing Education and Evaluation
All NASMM 2023 Attendees have been sent access to the Conference Evaluation and Continuing Education access. If you did not receive this, please check your spam folder before reaching out to

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The National Association of Senior Move Managers (NASMM) is the leading membership organization for Senior Move
Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise
related to Senior Move Management, transition and relocation issues affecting older adults.

PO Box 209, Hinsdale, IL 60522
Phone: 877.606.2766

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