Every Move Tells a Story: Let's Tell Ours Together

May 10-16, 2026 is National Senior & Specialty Move Management Week! Celebrate with us with an opportunity to do something simple, but powerful: show the world what you do and why it matters.

This year's theme is From Sorted to Settled: Every Move Tells a Story

Our theme this year captures what makes your work different. You're not just managing logistics; you're guiding your clients through meaningful life transitions with expertise, care, and structure.

And the best way to bring this year's theme to life is your stories. You don't need a big campaign or polished marketing plan to participate. Just share what you already know:

• A moment that stuck with you
• A challenge you helped a client overcome
• What people often misunderstand about this work
• The difference it makes when a family has the right support

NASMM will be providing you with marketing materials — from logos, social media posts and more, but you can support the week by posting your stories! One or two posts during the week can help raise awareness, not just for your business, but for the entire profession and the meaningful service you provide older adults every day.

This is also a great time to reconnect with referral partners, thank those who support your work, and remind your community that there's a better way to navigate these transitions. Because when more people understand the value of Senior Move Management, more families get the help they truly need.

NASMM Launches 2026 Data Exchange Survey

Your data matters more than you think.

The NASMM Data Exchange Survey isn't just another form to fill out, it's how we tell the story of our profession with credibility and authority. Right now, there is no other data source that accurately reflects what Senior & Specialty Move Managers actually do, charge, and experience in the field.

That comes directly from you.

When you participate, you're helping to:

• Strengthen NASMM's voice with partners and the senior living industry
• Create real benchmarks for pricing, services, and operations
• Ensure your business model and market realities are represented
• Shape the tools, education, and resources NASMM develops next

And just as important — when members don't participate, those perspectives are missing from the bigger picture. No data = no voice.

This only works if you participate.

Take a few minutes to complete the survey and make sure your business is part of the story we're telling.

Because the stronger our data, the stronger our industry.

NASMM 2026: The Business of Better
October 1-4, 2026 | Indianapolis, Indiana

It's official. NASMM 2026 is happening in Indianapolis — and this year's theme says it all: The Business of Better.

Better systems. Better leadership. Better profitability. Better service. Better balance.

Indianapolis has become a favorite destination for NASMM attendees for a reason. It's vibrant, walkable, easy to navigate, affordable, and the perfect setting for four high-energy days of learning, connecting, and moving your business forward in meaningful ways.

If you are serious about building a stronger, smarter, more sustainable business, you need to be there.

Here's what to do right now:

• Mark your calendar for October 1-4, 2026
• Click here to make your hotel reservation

NASMM 2026 will be held at the Hyatt Regency Indianapolis.
Rate: $219 Single or Double Occupancy.

Indy is always a popular location for NASMM members, and our room block will sell out. It always does. Once the block is gone, it's gone, and you'll want to be in the center of the action.

Registration for NASMM 2026 opens in April, and we cannot wait to share what we're building for you. Think practical takeaways you can implement immediately. Real conversations about growth and profitability. Honest discussions about capacity, staffing, and scaling. Powerful general sessions. Relevant breakouts. And the kind of peer connections that remind you why you joined NASMM in the first place.

This isn't just another conference. This is the conference for Serious Senior Move Managers.

NASMM 360 — Your FREE Total Business Management Solutions

NASMM 360 is an all-in-one business management system included with your NASMM membership! It was built specifically for senior and specialty move managers to streamline daily operations and reduce the need for multiple software platforms.

The Tools section highlights features such as:

• CRM for managing clients, referral partners, and vendors
• Project management to centralize job details
• Estimates with electronic signatures
• Scheduling with Google Calendar integration
• Time, mileage, and expense tracking tied to project budgets
• QuickBooks Online integration for invoicing control
• Role-based dashboards for owners and team members
• Automated review requests and drip email campaigns

The platform also includes video training and offers different usage tiers depending on company size.

In short, NASMM 360 integrates operations, financial tracking, and marketing into one centralized system designed specifically for move management businesses. Sign up for VIP access now!

Have You Investigated NASMM Payments?

NASMM, in partnership with Benchmark Payment Networks, is proud to introduce NASMM Payments — a new member benefit designed to streamline your business operations and strengthen your bottom line.

NASMM Payments provides members with cost-effective, secure, and efficient payment processing solutions, giving you access to the latest technology and tools to make getting paid faster and easier than ever.

Simplify How You Get Paid
Whether you're taking payments in your office, at a client's home, or online, NASMM Payments is built for the flexibility Move Managers need. With seamless, modern solutions, you can:

• Accept payments anywhere — in-person, online, or on-site
• Eliminate up to 100% of your monthly credit card processing fees
• Enjoy QuickBooks integration for smoother bookkeeping
• Add a convenient "Pay My Bill" feature to your website
• Turn your phone into a tap-to-pay terminal
• Get free payment terminals and hardware
• Experience no downtime and no contracts

Learn more about how our program works — schedule a time to discuss how NASMM payments can benefit your company and how you can get your dues reimbursed by enrolling in NASMM Payments.

Click here to schedule a time.

Keep the Learning Going — Get the NASMM 2025 Conference Recordings

Missed a session (or the whole conference)? Don't worry — you can still experience the insights, strategies, and inspiration from NASMM 2025: Inspire. Integrate. Innovate.

The NASMM 2025 Conference Recordings include:

• All general sessions and breakout presentations
• Expert-led workshops on marketing, operations, technology, and growth
• Fresh ideas and proven solutions you can apply immediately
• Continuing education credits toward your SMM~C Certification and A+ Accreditation — remember you need 45 CE credits every 3 years and 25 of them must come from NASMM!

Whether you attended in Dallas and want to revisit your favorite sessions — or couldn't make it this year — the recordings ensure you stay up to date with the latest trends shaping Senior Move Management©.

Access the knowledge. Reignite the inspiration. Keep moving forward.

Purchase the NASMM 2025 Recordings Here

$84 Trillion in Generational Wealth Is About to Transfer — but the Heirs Are Missing
On the eve of the largest transfer of wealth in history, something is wrong: The heirs are missing. Today as many as 15.2 million adults ages 55 and older are childless, according to the latest estimate available from the U.S. Census Bureau. Of these adults, about 40% live alone — double the rate of similarly aged adults with children.
Read more.

The Golden Age of Estate Sales
People love to complain about baby boomers, including that they have a lot of stuff. They're hoarding all the houses, they're keeping all the money, they're materialists who have accumulated an exorbitant amount of possessions. There are a couple of problems with these gripes...
Read more.

The Silent Shift: How Baby Boomers Are Quietly Reshaping the Real Estate Relocation Market
This wave of moves requires more personalized and thoughtful support than a typical transaction. Decisions are usually made as a family, with adult children heavily involved in planning, advocating and providing reassurance.
Read more.

Most Older Adults Who Live at Home Want to Age in Place, But They Aren't Entirely Confident They'll Get To
The vast majority of U.S. adults 65 and older (93%) say they currently live in their own home or apartment. Within this group, 9% say someone provides care for them in their home, according to a new Pew Research Center survey that covered topics related to aging and caregiving.
Read more.

Care.com Sale
Care.com is being sold for $320M. Six years ago, it was acquired for $500M. That's a $180M drop in value. For one of the most recognizable brands in the family care space, that's a surprising outcome.
Read more.

Multiple Tailwinds Drive Bright Outlook for Senior Living, Despite Development Woes
The senior housing sector has a multitude of tailwinds, but a lack of new development continues to hold the industry back. That was the sentiment during the National Investment Center for Seniors Housing and Care (NIC) credit and investment webinar on March 11.
Read more.

Sorry, Your Kids Don't Want Your Stuff or Your Parents' Stuff
There are 10 overstuffed boxes in the living room of Nick Fox and his wife Sarah. It's not that the Millennial couple haven't unpacked their central Florida house. The boxes contain collections from Sarah's grandmother Nani who died in 2018 and, Nick says, had a shopping addiction.
Read more.

Heirs vs. Investors: Who Wins When Family Homes Hit the Market?
Just months after Anne Boice and her brother, Adam Schumacher, started their real estate business in Central Florida, they found themselves in an impossible situation: Their parents died within months of each other, leaving the siblings their homes.
Read more.

The National Association of Senior & Specialty Move Managers (NASMM) is the leading membership organization for Move Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise related to Senior & Specialty Move Management, transition and relocation issues affecting older adults, and individuals with unique needs.

NASMM
PO Box 209, Hinsdale, IL 60522
Phone: 248-442-5859
www.nasmm.org