Meet NASMM's New Executive Director — Lauren Myers!

July 1st will be a big day for NASMM. That's when Association Management Resources (AMR) takes over our day-to-day management, and Lauren Myers joins us as our new Executive Director.

We wanted you to meet Lauren before then, so we put together a short video to introduce her that runs about five minutes. It was a casual, wide-ranging conversation, so expect real talk, not a polished production.

Lauren and her AMR team have been wonderful to work with during this big transition, and we look forward to her getting to know all of you. This is just a first hello.

We're planning a full live webinar to introduce Lauren and the AMR team properly, with plenty of time for your questions. We expect to hold it after our first strategic planning session with them on July 20, and we'll send details as soon as we have it scheduled.

More to come — soon!

Click here to meet Lauren Myers.

NASMM 2026: The Business of Better — REGISTER
October 1-4, 2026 | Indianapolis, Indiana

NASMM 2026 is happening in Indianapolis — and this year's theme says it all: The Business of Better. Better systems. Better leadership. Better profitability. Better service. Better balance.

Here's what to do right now:

• Click here to register
• Click here to make your hotel reservation

NASMM 2026 will be held at the Hyatt Regency Indianapolis.
Rate: $219 Single or Double Occupancy.

Add a Pre-Con to Your Registration!

If you're coming to Indianapolis, start strong. Don't wait for the conference to begin.

NASMM's Pre-Conference Intensives on Thursday, October 1 are where the real work starts. These sessions are built to give you practical, usable strategies before you ever step into a general session.

The morning kicks off with Growing Pains to Growing Gains. This is a real-world look at 24 years in business. Ownership changes, team transitions, leadership challenges. You'll hear what actually happens behind the scenes and how to navigate growth without losing momentum or trust. If your business is evolving, this one hits home.

Then we get into what everyone wants to fix but few have truly nailed: pricing. The Business of Better Pricing: Profitable Estimating breaks down how to move from inconsistent, hourly-based estimating to a structured, outcome-based approach. You'll learn how to define scope clearly, reduce client price shock, and build pricing that supports real profitability and growth.

Bottom line. This is not theory. It's strategy you can use immediately.

Show up on Thursday ready to work. You'll walk into the conference already ahead. You can register for these sessions along with your conference registration. Additional fees apply.

CareNgen Caregiver Support Tool Nears Launch

CareNgen, a caregiver support platform for families navigating the needs of aging loved ones, is preparing to launch in partnership with NASMM. The platform provides caregivers with decision support, structured guidance, and access to local service providers. Through NASMM's partnership with CareNgen, NASMM members will be prominently featured and easily accessible when caregivers are seeking help with relocation, downsizing, organizing, or move management support — at no cost to members.

NASMM members will have several opportunities to participate on the platform. Members will be able to claim and customize their listings, enhance how they appear to caregivers, contribute educational articles that offer practical advice and increase visibility, and participate as expert panelists by answering caregiver questions.

The platform will be available in preview form during the first two weeks of July, ahead of broader caregiver adoption later this summer. Please watch for an email in your inbox with additional information and step-by-step instructions for getting connected.

For more information, contact John Blake, jblake@carengen.com | 978-337-4981

The Importance of Certifications, Associations & Specialized Training
This guest blog was written by ONESource Moving Solutions and featured in Eldorado
When searching for the right move management company, experience matters — but so do the certifications, associations, and specialized training behind the people guiding your move. Move management is about far more than packing boxes. It often involves coordinating timelines, supporting emotional transitions, organizing decades of belongings, working with families, and helping seniors safely settle into a new home. That's why professional accreditations can make a meaningful difference.
Read more.

America's Suburban Towns Are Rapidly Going Grey
It's not just rural America that's going gray — the suburbs are getting grayer, too. Suburbs were originally designed for young, growing families, centered around public schools, with cars as the main mode of transportation (usually to a mall). America's suburban towns are rapidly going gray. What the aging in place trend means for infrastructure, the real estate market and your equity.
Read more.

Marketing to Baby Boomers the Most Overlooked & Highest Spending Generation
Here is a statistic that should get every marketer’s attention: Baby Boomers (born 1946 to 1964) control a disproportionate share of consumer spending in most economies, and they are systematically underserved by digital marketing. Most brands have chased Gen Z and Millennial audiences so aggressively that they have left an enormous, loyal and financially capable audience largely unaddressed. If your product or service could serve Boomers, ignoring them is leaving significant revenue on the table.
Read more.

Realtor Helps Elderly Couple Sell Home of 56 Years Above Asking Price with Video That Leaves Viewers 'Sobbing' (Exclusive)
For most real estate listings, the goal is simple: showcase a home's best features and attract buyers. But when one North Carolina realtor was tasked with selling a house that had been home to the same family for 56 years, Lori Edwards knew a traditional marketing approach wouldn't be enough.
Read more.

Goodbye to All That: Interior Designer Charlotte Moss on the Grief of Moving
It is 5:30 a.m., and I have been lying on the kitchen banquette for about an hour, an ice pack over my eye mask. I woke up crying again. There is a Japanese saying that "crying is just the way your eyes speak when your mouth can't explain how broken your heart is." I know this all too well now. This is not the first time I have crept into the kitchen in the wee hours to fix a cup of tea and weep. Our home of 23 years sold unexpectedly quickly, and we are moving out. I now have to sort through six floors of furniture, pictures, treasures, and memories.
Read more.

Retirees Expect Their Home to Be a Financial Safety Net. They Shouldn't.
Homeownership has historically been the most common way for families to grow wealth and pass it on. Homeowners aged 70 and older hold $13 trillion in housing wealth, or roughly one out of every four dollars' worth in the country, according to a March analysis by the real estate platform Redfin.
Read more.

Mastering Communication with Older Adults: Three Transformative Techniques
Erin Whalen, known as "the hard conversation lady" and founder of Compassionate Coaching, and Adele Logan-Galen, a certified senior move manager with over a decade of experience helping seniors downsize and transition, joined forces to discuss techniques that go far beyond seniors — they apply to anyone navigating emotional or high-stakes conversations.
Read more.

The National Association of Senior & Specialty Move Managers (NASMM) is the leading membership organization for Move Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise related to Senior & Specialty Move Management, transition and relocation issues affecting older adults, and individuals with unique needs.

NASMM
PO Box 209, Hinsdale, IL 60522
Phone: 248-442-5859
www.nasmm.org