Teepa Snow to Headline NASMM 2019!
If you've heard her before, you know what a powerful and memorable message Alzheimer's and dementia care expert, Teepa Snow delivers. If you've never heard her before, you're in for an experience you'll never forget. Back by popular demand for NASMM 2019 is the remarkable, one-of-a-kind Teepa Snow! Watch for more information on Teepa and NASMM 2019 later this summer!

NASMM Offers New Office Depot/Office Max Discount Program
Office Depot® and National Association of Senior Move Managers have partnered to provide exclusive benefits and savings to its members including:

• Customized pricing to fit the specific needs of your business
• Curated assortment of products and services
• The flexibility to shop online at business.officedepot.com and at any of our retail locations with your Store Purchasing Card
• FREE, next-business-day delivery on qualifying orders of $50 or more within our local delivery areas. (See our Terms and Conditions for details.)
• World class customer service for quick problem resolution
• Experienced account managers to help improve productivity and uncover cost savings
• Convenient payment options including single account billing or consolidated billing for multiple locations

To register, or log in, click here.
To download your store purchasing card, click here.

NASMM Seeking Faculty for NASMM 2019! Submit Your Proposal Now!
Join innovators, icons and industry experts as they talk, show and teach! This event is your opportunity to serve as a presenter for the NASMM 2019 Annual Conference — North America's only professional conference supporting Senior Move Management professionals. NASMM's three-day conference attracts the best and brightest Senior Move Managers who are looking to build their business, connect with colleagues and learn new techniques to enhance and expand their Senior Move Management services.

Click here to learn more about the submission process and to access the submission form.

NASMM 2018 Conference Recordings on Sale
Missed NASMM 2018? You can purchase recordings of the conference! Twenty-five sessions featuring over 30 hours of presentations is available!

Click here to learn more!

Rooms are Going Fast! Reserve for NASMM 2019 in San Diego Now!
NASMM 2019 will be held March 7-10, 2019 at the San Diego Hilton Resort & Spa! Located on scenic Mission Bay, our San Diego resort is situated on an 18-acre park with lush gardens and rolling lawns, just steps from the beach. NASMM 2019 Attendees will be treated to a newly renovated resort on the shore of Mission Bay. With 60% of the room block already sold, we strongly recommend you make your reservations soon — our block will sell out. The room rate is $189 Single or Double Occupancy.

• Call Hilton Hotels central reservations at 800-445-8667
• Make your reservation online by clicking here.
• Reference group code NAS319 or National Association of Senior Move Managers

Last Chance! Space Planning Survey — Your Opinion Counts
NASMM is considering the option of offering a pre-conference workshop on 3D design and space planning at the 2019 Annual Conference. To determine the level of interest in this topic, we have developed a brief survey. Your responses will help us gauge interest in this topic and streamline content for a positive learning outcome and future product development to meet the unique needs of Senior Move Managers. Click here to complete the survey. Surveys must be completed by Friday, June 15.

Is Your Insurance Current?
All NASMM General Members are required to carry General Business Liability and keep a copy of Certificate of Insurance (COI) on file. NASMM audits members for insurance and removes members from the "Find A Senior Move Manager" map if insurance is not current. To update your "MyNASMM" account with your current insurance, follow these instructions:

• Log into "MY NASMM"
• Click on the orange "Manage My NASMM" box
• Click on "My Profile" — this will bring up your company profile
• Click on the blue box at the top of your profile — "Edit company information"
• Edit your information
• If you need to upload your certificate of insurance or letters of recommendation, scroll down to the bottom of your company profile to the upload fields. Please make sure these files are saved as .pdf files.
• Upload your files from your computer
• Hit the blue submit button at the bottom to save your changes

Why a 1970s Conversation about "Old People" is So Relevant to Mid-Lifers Thinking of Their Future Today
Last week, the Wall Street Journal got it wrong (as I outlined in my last article). They suggested that those in midlife and later should compete on the playing field devised for the young and digital. Nothing against this idea, but it's sort of like George Clooney getting dressed up in drag in order to best Julia Roberts in a beauty contest.
Read more.

Storing Stuff is Big Business
The self-storage industry is enjoying an unprecedented surge. Millennials don't want the family heirlooms and boomers can't imagine throwing them away. Storage wars. Storage boom. Whatever you want to call it. Being in the storage business is big business these days.
Read more.

Keeping Memories and Sharing Wisdom: Writing a Legacy Letter
The term, Ethical Will, is a writing tradition in which the author expresses his/her life wisdom, love and life values with a loved one with the intention that it serve as a future guide, inspiration and support. The term recognizes the historical genesis of this practice, which comes from the Old Testament and was carried forward in the New Testament. The term, Legacy Letter, serves the same function as the Ethical Will, but is conceived outside any particular religious or historical foundation.
Read more.

Thinking of Selling Your Home? Do It Before 2020, Economists Say
Prospective home buyers these days are probably feeling pressure to lock in a deal quickly given skyrocketing home prices across most of the country. But those who wait a couple of years may be rewarded. Real-estate website Zillow and research firm Pulsenomics surveyed more than 100 real-estate experts and economists — and roughly half of them predicted that the next recession will begin sometime in 2020, most likely in the first quarter. That's actually later than the panel's previous prediction of late 2019.
Read more.

Four Promises a Brand Makes to Its Customers
What is a "brand"?
For me, a brand is a set of four promises you make to your customer:

• To deliver a safe and effective product or service,
• At a fair price,
• Through a convenient channel,
• With salient marketing that explains how the product should be used most effectively.