| May 22, 2026 |
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 A New Chapter for NASMM Begins July 1 Big changes are ahead for the National Association of Senior & Specialty Move Managers, and they're designed with one goal in mind: strengthening the future of the organization and the members it serves. Effective July 1, NASMM will transition to professional management through an association management company (AMC). This move reflects the Board of Directors' commitment to long-term sustainability, operational efficiency, and continued growth in an increasingly complex and competitive environment. What does this mean for members? At its core, it means continuity where it matters most. NASMM's mission, programs, and commitment to excellence in Senior & Specialty Move Management remain unchanged. Behind the scenes, this transition brings expanded resources, deeper operational support, and access to a broader team of professionals. It allows NASMM to build on its strong foundation while creating new opportunities for innovation, improved systems, and enhanced member value. Change like this is never taken lightly. It reflects thoughtful planning and a forward-looking strategy to ensure NASMM continues to lead the industry it helped define. Any questions should be directed to the NASMM Board of Directors – Board@nasmm.org. |
 REGISTRATION NOW OPEN It's official. NASMM 2026 is happening in Indianapolis — and this year's theme says it all: The Business of Better. Better systems. Better leadership. Better profitability. Better service. Better balance. Indianapolis has become a favorite destination for NASMM attendees for a reason. It's vibrant, walkable, easy to navigate, affordable, and the perfect setting for four high-energy days of learning, connecting, and moving your business forward in meaningful ways. If you are serious about building a stronger, smarter, more sustainable business, you need to be there. Here's what to do right now: NASMM 2026 will be held at the Hyatt Regency Indianapolis. Indy is always a popular location for NASMM members, and our room block will sell out. It always does. Once the block is gone, it's gone, and you'll want to be in the center of the action. Registration is open, and we cannot wait to share what we’re building for you. Think practical takeaways you can implement immediately. Real conversations about growth and profitability. Honest discussions about capacity, staffing, and scaling. Powerful general sessions. Relevant breakouts. And the kind of peer connections that remind you why you joined NASMM in the first place. This isn't just another conference. This is the conference for Serious Senior Move Managers. |
 Register for Pre-Conference Programs If you're coming to Indianapolis, start strong. Don't wait for the conference to begin. NASMM's Pre-Conference Intensives on Thursday, October 1 are where the real work starts. These sessions are built to give you practical, usable strategies before you ever step into a general session. The morning kicks off with Growing Pains to Growing Gains. This is a real-world look at 24 years in business. Ownership changes, team transitions, leadership challenges. You'll hear what actually happens behind the scenes and how to navigate growth without losing momentum or trust. If your business is evolving, this one hits home. Then we get into what everyone wants to fix but few have truly nailed: pricing. The Business of Better Pricing: Profitable Estimating breaks down how to move from inconsistent, hourly-based estimating to a structured, outcome-based approach. You'll learn how to define scope clearly, reduce client price shock, and build pricing that supports real profitability and growth. Bottom line. This is not theory. It's strategy you can use immediately. Show up on Thursday ready to work. You'll walk into the conference already ahead. You can register for these sessions along with your conference registration. Additional fees apply. |
 NASMM Welcomes Martini Small Business Solutions Martini Business Solutions In every workflow audit I run with a NASMM member, the same line surfaces: "I don't want growth to create chaos." That line, from Tod Davis at Carolina RTS, is why Martini Business Solutions exists. We work exclusively with NASMM members. That focus is deliberate. The operational rhythms of a senior move management firm are nothing like a generic small business. The protective daughter making the first call, the CCRC admissions handoff, the floor plan and the sort, the move-day choreography, the post-move follow-up that determines the next referral. Generic automation consultants don't speak that language. We do, because we have been inside the operations of A+ accredited firms and Diamond Society members from the Carolinas to the Rockies. Our entry point is a free 30-minute AI workflow audit. No pitch, no commitment, no software to buy. In a single peer-level conversation, we surface 3 to 5 specific places where time is quietly leaking out of your business. Most often it is hiding in intake, follow-up, scheduling, vendor coordination, or referral source tracking. You walk away with a working checklist of fixes whether or not you ever hire us. When members engage us, the work is tailored to the firm. We never sell point solutions. Some operators need lightweight automations connecting tools like SmartMoving or MoveManager Pro to QuickBooks and a phone system. Others need an AI call agent that answers and books consultations 24/7. One we recently deployed for a NASMM member firm booked three consultations in a single week, three families helped, without any team member ever picking up the phone. And some need the full stack: a new website that actually reflects an A+ accredited firm, plus CRM, intake automation, drip marketing, and AI-powered sales operations. NASMM's own 2026 industry white paper is clear about what is coming. Corporate consolidation is centralizing intake. Demand is outpacing supply. The operators who professionalize their back office will own the next decade. The firms that move first will set the standard. Book your free 30-minute audit with me directly at calendly.com/tinibiz/ai-workflow-consultation. Phil Martini, Founder & CEO |
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The National Association of Senior & Specialty Move Managers (NASMM) is the leading membership organization for Move Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise related to Senior & Specialty Move Management, transition and relocation issues affecting older adults, and individuals with unique needs. NASMM
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