| April 24, 2026 |
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 A New Chapter for NASMM Begins July 1 Big changes are ahead for the National Association of Senior & Specialty Move Managers, and they're designed with one goal in mind: strengthening the future of the organization and the members it serves. Effective July 1, NASMM will transition to professional management through an association management company (AMC). This move reflects the Board of Directors' commitment to long-term sustainability, operational efficiency, and continued growth in an increasingly complex and competitive environment. What does this mean for members? At its core, it means continuity where it matters most. NASMM's mission, programs, and commitment to excellence in Senior & Specialty Move Management remain unchanged. Behind the scenes, this transition brings expanded resources, deeper operational support, and access to a broader team of professionals. It allows NASMM to build on its strong foundation while creating new opportunities for innovation, improved systems, and enhanced member value. Change like this is never taken lightly. It reflects thoughtful planning and a forward-looking strategy to ensure NASMM continues to lead the industry it helped define. Any questions should be directed to the NASMM Board of Directors – Board@nasmm.org. If you were unable to attend the Membership Webinar on April 22, you may view it in the Ethics & Governance section of MyNASMM. |
 Data Exchange Deadline Extended to Monday, April 27! Your data matters more than you think. The NASMM Data Exchange Survey isn't just another form to fill out — it's how we tell the story of our profession with credibility and authority. Right now, there is no other data source that accurately reflects what Senior & Specialty Move Managers actually do, charge, and experience in the field. That comes directly from you. When you participate, you're helping to:
And just as important — when members don't participate, those perspectives are missing from the bigger picture. No data = no voice. This only works if we all show up and participate! The deadline has been extended to 4/27. Please take a few minutes to complete the survey and make sure your business is part of the story we're telling. Because the stronger our data, the stronger our industry. Click here to participate! |
 Start Planning to Celebrate National Senior & Specialty Move Managers Week May 10–17 is your chance to showcase the heart of what you do and raise awareness of Senior and Specialty Move Management in your community and beyond. NASMM will be driving national messaging and media outreach, but your voice is what makes it real. Share your story. Highlight meaningful client moments, challenges you've solved, and what "settled" truly means (keeping details confidential). Use the toolkit to make it easy, with ready-to-go posts, badges, and daily themes. Show up during the week. Post at least three times, use #EveryMoveTellsAStory and #SortingToSettled, tag NASMM, and engage with others to build momentum. Leverage the national press release with your local media, newsletters, website, and blog to reinforce your role as part of a trusted, national organization. This week is about more than promotion. It's about educating your market, positioning yourself as the local expert, and elevating the visibility of NASMM members everywhere. |
 NASMM 2026: The Business of Better It's official. NASMM 2026 is happening in Indianapolis — and this year's theme says it all: The Business of Better. Better systems. Better leadership. Better profitability. Better service. Better balance. Indianapolis has become a favorite destination for NASMM attendees for a reason. It's vibrant, walkable, easy to navigate, affordable, and the perfect setting for four high-energy days of learning, connecting, and moving your business forward in meaningful ways. If you are serious about building a stronger, smarter, more sustainable business, you need to be there. Here's what to do right now:
NASMM 2026 will be held at the Hyatt Regency Indianapolis. Indy is always a popular location for NASMM members, and our room block will sell out. It always does. Once the block is gone, it's gone, and you'll want to be in the center of the action. Registration for NASMM 2026 opens May 1, and we cannot wait to share what we're building for you. Think practical takeaways you can implement immediately. Real conversations about growth and profitability. Honest discussions about capacity, staffing, and scaling. Powerful general sessions. Relevant breakouts. And the kind of peer connections that remind you why you joined NASMM in the first place. This isn't just another conference. This is the conference for Serious Senior Move Managers. |
 NASMM Pre-Conference Intensives Announced If you're coming to Indianapolis, start strong. Don't wait for the conference to begin. NASMM's Pre-Conference Intensives on Thursday, October 1 are where the real work starts. These sessions are built to give you practical, usable strategies before you ever step into a general session. The morning kicks off with Growing Pains to Growing Gains. This is a real-world look at 24 years in business. Ownership changes, team transitions, leadership challenges. You'll hear what actually happens behind the scenes and how to navigate growth without losing momentum or trust. If your business is evolving, this one hits home. Then we get into what everyone wants to fix but few have truly nailed: pricing. The Business of Better Pricing: Profitable Estimating breaks down how to move from inconsistent, hourly-based estimating to a structured, outcome-based approach. You'll learn how to define scope clearly, reduce client price shock, and build pricing that supports real profitability and growth. Bottom line. This is not theory. It's strategy you can use immediately. Show up on Thursday ready to work. You'll walk into the conference already ahead. You can register for these sessions along with your conference registration. Additional fees apply. |
 NASMM Now Accepting Application for the NASMM Ethics Compliance Commission (NECC) If you've ever believed that professionalism, integrity, and accountability are what truly set Senior & Specialty Move Managers apart, this is your opportunity to help lead that charge. The NASMM Ethics Compliance Commission (NECC) is currently accepting applications for three new members to join this vital group. The NECC plays a critical role in upholding NASMM's Code of Ethics and Standards of Practice, ensuring that our association continues to reflect the highest level of trust, professionalism, and client care. Serving on the NECC is more than a volunteer role. It is a chance to shape the ethical foundation of our industry, support your fellow members, and contribute to the credibility that NASMM has built over the years. It is thoughtful work that requires discretion, sound judgment, and a deep respect for the responsibility our members carry every day with their clients. Members selected for the Commission will serve a minimum three-year term beginning in July 2026. During that time, you will work collaboratively with fellow Commission members to review matters brought forward, provide guidance grounded in NASMM's ethical standards, and help ensure fairness and consistency in how those standards are applied. If you are someone who values integrity, can approach sensitive situations with professionalism, and wants to give back to the association in a meaningful way, this is an incredible opportunity to step into a leadership role that truly matters. Interested members should complete the application by Friday, May 8. Applications will be reviewed by the NECC, with select candidates invited to interview. Final recommendations will be submitted to the NASMM Board of Directors for approval. This is important work. It's not always easy, but it is essential to who we are as an organization. If that speaks to you, we encourage you to click here to learn more and apply. |
 NASMM Welcomes New Industry Partner — Liberty Moving & Storage Liberty Moving & Storage is a full-service relocation company with a long-standing reputation for professionalism, operational excellence, and a strong commitment to the communities it serves. As an agent for United Van Lines, Liberty brings the strength of a nationally recognized van line together with the responsiveness and accountability of a locally owned and operated business. This dual advantage allows Liberty to deliver scalable relocation solutions while maintaining a personalized, hands-on approach that aligns closely with the values of NASMM members. For Senior Move Managers, reliability, communication, and flexibility are critical when selecting a moving partner. Liberty understands the unique challenges associated with later-life transitions, including downsizing, estate coordination, and the emotional components of relocation. Their team is trained to work collaboratively with move managers, families, and care professionals to ensure each project is handled with sensitivity, discretion, and efficiency. Operationally, Liberty is equipped to support a wide range of move types, from local residential transitions to complex interstate relocations. Their crews are experienced, background-checked, and trained in best practices for packing, handling, and transporting household goods, including high-value and specialty items. Liberty also offers secure storage solutions, both short- and long-term, which can be especially valuable in staged or phased senior move projects. What differentiates Liberty in a member-facing context is its emphasis on partnership. The company actively seeks to build long-term relationships with senior move managers by aligning processes, setting clear expectations, and maintaining open lines of communication throughout each job. Scheduling flexibility, accurate estimates, and proactive problem-solving are core components of their service model. Liberty's internal coordination teams work closely with field crews to ensure that logistics run smoothly, even in time-sensitive or multi-party situations. Additionally, Liberty has experience supporting moves that require extra care coordination, such as transitions into senior living communities, moves involving medical equipment, or relocations with tight building restrictions. Their familiarity with these environments allows them to anticipate common challenges and reduce friction for both the move manager and the client. From a business perspective, Liberty values consistency and accountability. They understand that NASMM members rely on trusted vendors to uphold their own reputations, and they take that responsibility seriously. Feedback loops, service follow-ups, and continuous improvement initiatives are part of their ongoing effort to refine the customer and partner experience. In working with NASMM members, Liberty Moving & Storage positions itself not just as a service provider, but as an extension of the move management team. Their goal is to simplify logistics, minimize stress, and create a seamless transition process that reflects positively on all parties involved. For more information, contact Daniel McCartney, 631-234-3000 x274 or dmccartney@libertymoving.com |
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The National Association of Senior & Specialty Move Managers (NASMM) is the leading membership organization for Move Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise related to Senior & Specialty Move Management, transition and relocation issues affecting older adults, and individuals with unique needs. NASMM
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