NASMM Releases Data Exchange Survey for Established Senior Move Management Companies!
The Data Exchange Task Force was commissioned by the NASMM Board of Directors to drill deeper into the challenges and successes of Senior Move Management companies by assembling and aggregating key data points about the Senior Move Management profession.

This Task Force conducted its first survey in 2016. The survey is sent once again by Express Evaluations and the data collected is completely anonymous and confidential. No one outside the evaluation company sees the raw data. We only see the compiled results in the final report — just like you! (Really!)

Through this survey, we hope to obtain real stats — quantifiable information including size, scope, pricing, sales volume, staff size, staff status (employee versus independent contractor) and staff salaries.

*** The goal for this year is to only survey established NASMM members. ***

Thus, last week, a Data Exchange survey was emailed to all NASMM members who are:

1. Circle of Service Member
2. Diamond Society Member
3. NASMM A+ Accredited and/or SMM~C Certified

If you received the survey last week, please take a minute to complete it!
Thank you!

Ask the SMM!
NASMM 2019 will once again feature two "Ask the Senior Move Manager" panels. Have a burning question about operations, client services, marketing — nothing is off the table. Submit your questions by clicking here! Questions must be received by Monday, February 25.

Duly Noted Reception – NASMM 2019
The Duly Noted Reception for NASMM Circle of Service, Diamond Society, Senior Move Manager~Certified (SMM~C) and NASMM A+ Companies will be held on Thursday, March 7 at 9:00 pm at Fresco’s at the San Diego Hilton. If you hold these designations OR are being awarded with one or more of these designations you are invited to attend.

NASMM@Home Specialist Training Available!
NASMM's five (5) module NASMM@Home Specialist training is now available. The web-based course includes the following modules:

1. The NASMM@Home Specialist and @Home Plan (Safety and Functional Assessments)
2. Universal Design
3. Home Modifications
4. Aging In Place Technology
5. Pulling it All Together (Marketing Strategies etc.)

Each module includes an assessment and the program contains a file library with supportive materials including a PowerPoint presentation, marketing tools, sample assessments and more. Individuals who successfully complete the program will be provided with a NASMM@Home Specialist logo and certificate. Click here to pre-order.

The Unbearable Heaviness of Clutter
"Clutter is an overabundance of possessions that collectively create chaotic and disorderly living spaces," said Joseph Ferrari, a professor of psychology at DePaul University in Chicago who studies the causes of clutter and its impact on emotional well-being. And a cluttered home, researchers are learning, can be a stressful home. Dr. Ferrari was part of a research team that questioned three groups of adults about clutter and life satisfaction: college students; young adults in their 20s and 30s; and older adults, most in their 50s.
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Make Sure Morale Doesn’t Suffer When a Favorite Team Member Leaves
When a favorite team member resigns — someone the rest of the team loves working with — your role as a manager becomes more complicated. You not only have to manage the work burden that comes with a vacancy on the team; you also have to be aware of the social impact of the loss. The social fabric of your team can unravel if you don't manage the situation with care. You have to recognize, acknowledge, and manage the emotional response of the team, as well as the workload.
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As Recipe Cards Disappear, Families Scramble to Preserve Cherished Memories
The internet is making paper recipes obsolete, but many modern cooks see the cards as tangible mementos of favorite foods and the beloved cooks who made them over and over again. When cooking for family gatherings, Penny Pierce usually pulls out a yellowed card with frayed edges to scrutinize the fading recipe for her favorite pie crust.
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Experts Shine a Light on How Good Lighting Supports Aging in Place
"I know very few vision scientists who know — or care — about lighting," said Dr. Frances Wilkinson at the recent Integrative Lighting Conference hosted by the Smart Sustainable Lighting Network at the University of Toronto Impact Centre. "And that needs to change if we're going to enable aging Canadians — especially those who live with visual impairments — to thrive in their own homes.
Read more.