NASMM 2018
MASTER CLASSES

MASTER CLASS: ASK THE SENIOR MOVE MANAGER (TWO sessions this year!)

Sunday, February 25 — 9:30 AM – 10:30 AM
Monday, February 26 — 9:30 AM – 10:30 AM

Now a highly anticipated standard at the NASMM conference, we are pleased to once again host NASMM's annual "Ask the Senior Move Manager" panel at NASMM 2018. By popular demand, we are adding a second Ask the Senior Move Manager session this year! During our time together, you'll enjoy a front row seat as we pose hard-hitting and provocative questions to our invited group of experienced NASMM members.

Our dynamo panel will candidly answer questions on a wide range of Senior Move Management issues. Barry Izsak — of Arranging It All in Austin, TX — serves as our engaging expert moderator. On back-to-back days, Barry will lead us through a delightful hour packed with information, tips and stories. Also new this year is the opportunity at each of the two Ask the SMM sessions for live Q & A from the audience!

Whether you've been in business for 6 months or 6 years, you'll not want to miss this exciting learning opportunity — consistently rated as one of the top 3 conference sessions each year!


MASTER CLASS: DON'T JUST SHOW UP — FOLLOW UP!

Sunday, February 25 — 10:45 AM – 12:00 PM

When you're courting a new client, responding to inquiries, or building relationships with referral sources, taking the time to follow up can often be the deciding factor in landing a new project or missing it entirely. Reaching out can push the arrow in your favor, especially when a client is hesitant to make a decision.

You have two choices: You can follow up in a way that makes customers perceive you as brash and annoying ... or you can follow up in a way that is gracious, elegant, and time-effective. Which do you prefer?

Judy Garmaise will share the secrets to artful (and strategic!) follow up that will help you close more sales and make more money — all while keeping your older adult clients happy and satisfied.

Judy has over 25 years of experience in sales and marketing. Early in her sales career, she noticed that her income would skyrocket once she committed to practicing solid follow up techniques. Later, as the owner of JB Tucker, Inc., a thriving recruiting firm for software sales management in New York, Judy applied her follow up skills to successfully place high-powered professionals and negotiate the best employment terms for her clients.

Today Judy trains business professionals in a variety of fields, including financial, retail, real estate and many more. She coaches professionals at all levels — from managerial to sales to customer service. By providing candid, insightful education on the power of follow up, Judy empowers individuals and businesses to be profitable, successful market leaders while maintaining integrity and trust.

Judy holds a Bachelor degree from Boston University and a Master of Social Work (MSW) from Columbia University in New York. Judy is a certified social worker in addition to being a leading speaker and educator.


MASTER CLASS: SPEED NETWORKING

Monday, February 26 — 1:30 PM – 3:00 PM

New in 2018! Join us for this fun, fast-paced way to maximize your conference experience and create lasting connections with colleagues! Speed Networking takes the traditional values of face-to-face networking and combines it with the latest smart-matching software technology.

Speed Networking is an electrifying, structured, and rapid-fire networking event designed to connect you with other Senior Move Managers to share ideas, network, or build relationships.

Bring your most vexing career challenge and get quick, candid feedback from others. Ask the question that’s been gnawing at you for months. Share your greatest fear or top tip! Put your elevator pitch to the test or learn a better way to execute a mundane task. It's all here!

How does it work? It's easy! All attendees will complete a short online profile. You'll be matched up prior to NASMM 2018 via web-based results that address levels of experience and personal topic preferences. You'll then receive a customized itinerary to ensure you make the most of your exciting Speed Networking experience.

Talk to a new individual every five (5) minutes (& bring business cards!), then change networking partners to meet the next person. No worries — our professional facilitator will provide all timing cues and directions!

We can't wait!


MASTER CLASS: IGNITE 2018

Tuesday, February 27 — 11:00 AM – 12:00 PM

Let's end NASMM 2018 with a big bang!

Ever have a great idea come to you, or you are you completely inspired by a new tool and you want to share it RIGHT NOW? Or maybe you just have a great story to share? Welcome to NASMM Ignite.

Please join us for NASMM Ignite on Tuesday, February 27 — a showcase of brief talks that might be bold, may be brash, and could be brilliant. One thing's for sure, it won't be boring! It's the latest, greatest learning format that's fast, fun, and focused because each speaker gets 20 slides, auto-advancing every 15 seconds, for 5 minutes total.

By sharing what ignites their passions, NASMM Ignite presenters will awaken your awareness, stimulate your thought process, or spur you into action. No marketing — just some good ideas to make you a great SMM. The talks are interesting, funny, quick, and from the heart.

NASMM Ignite 2018 sessions are eclectic yet educational, and will inspire you in ways you can't imagine. Expect the unexpected. NASMM Ignite 2018.