NASMM 2018
FREQUENTLY ASKED QUESTIONS

REGISTRATION QUESTIONS

When will registration open? What are the registration rates?
Registration is open from mid-August until January 15, 2018. Early Bird Registration is open until Friday, December 1, 2017. Regular rates are in effect from December 2, through January 15, 2018.

What does my registration fee include?
Your conference rate covers all education sessions, breakfast on Friday, Saturday, and Sunday; lunch on Friday, conference materials, and the receptions on Thursday and Friday evenings and Saturday afternoon. Cash bars and light hors d'oeuvres will be available at all evening social functions. Registered attendees will also receive access to all available session handouts and the attendee roster.

There is an additional fee for the pre-conference workshops.

What is the guest fee?
Guest fees are typically used for spouses or significant others. The Guest rate includes access to the NASMM Marketplace and Idea Exchange and the meal/social functions outlined above. Guests are not permitted to attend educational sessions.

Will I receive a confirmation of my registration?
A confirmation of your registration will be sent to you via email immediately upon registering online. The confirmation will come from the email info@nasmm.org so please add this address to your "safe list." Additional confirmation materials will be emailed to you in early February.

Will I be refunded if I have to cancel my registration?
We'll be sorry that you won't be able to join us for this exceptional learning and networking experience! However, we understand that things happen so if you simply can't attend, please notify us in writing. Please see the refund policy below.

  • Absolutely no refunds will be made after January 15, 2018.
  • Cancellations prior to December 1 will receive a refund, less a 25% administrative fee based on the total cancelled registration fee.
  • Cancellations received between December 2 and January 2 will be refunded less a 35% administrative fee based on the total cancelled registration fee.
  • Cancellations received between January 3 and January 15 will be refunded less a 40% administrative fee based on the total cancelled registration fee.
  • Request for refunds MUST be received in writing. NASMM cannot refund conference fees if you cannot attend the conference due to inclement weather.
  • Substitutions may be made at any time. If you are unable to attend but someone else from your organization can come in your place, please notify us in writing via email info@nasmm.org

I am a member of the press — do you have press registration?
NASMM welcomes professional editorial staff (including photographers and camera crews) of print, online, and broadcast media to attend the NASMM Annual Conference & Exposition on a complimentary basis. Please contact Jennifer Pickett at 877-606-2766 to arrange your press credentials.

 

HOTEL & TRANSPORTATION

At the newly renovated Sawgrass Marriott Golf Resort & Spa, we provide guests all the elements for a winning stay. Accommodations range from newly refreshed guest rooms, to Premium Service Wing rooms and suites and spacious Villas with kitchenettes and patios, located in two-story buildings clustered around scenic lagoons. A spa, four pools and a variety of indoor and outdoor dining options offer choices for relaxing, indulging and mingling. Privileged access to iconic golf at the adjacent TPC® Sawgrass and to our recently renovated private Cabana Beach Club with dining overlooking the Atlantic ocean are each a quick, complimentary shuttle ride. Genuinely warm hospitality, a casual ambience and pleasant weather year-round await at our beautiful 65-acre resort, just 30 minutes from Jacksonville airport.

How do I make my hotel reservation?
NASMM is pleased to offer a $175 single or double occupancy room rate for this conference.

To make a reservation:
NASMM is pleased to offer a $175 per night (single or double occupancy) at this newly renovated, luxury resort. To make your reservation: Contact the resort directly at (800) 457-4653 or book online by CLICKING HERE to access NASMM's online reservation portal. Be sure to mention you are with NASMM's 2018 Annual Conference to obtain the conference room rate.

Can I make my hotel reservations now?
We encourage you to make your reservation as soon as possible as this block will sell out.

Will transportation be provided between the airport and resort?
Shuttle service between Jacksonville International Resort the Sawgrass Marriott is available through either SuperShuttle or East Coast/Sawgrass Transportation.

Click here to make you reservation through SuperShuttle

Click here to make your reservation through East Coast Transportation/Sawgrass

Rental Car Information
Hertz is the official rental car company of NASMM 2018.

To reserve at discounted NASMM meeting rates, please include your CV#022L5090 when making reservations.

  • 1-800-654-2240
  • 1-405-749-4434
  • www.hertz.com (At the time of reservation, meeting rates will be automatically compared to other Hertz rates and the best rate will apply)

 

MEALS

What type of food is served?
NASMM provides a full breakfast buffet on Sunday, February 25 and Tuesday, February 27, with an expanded continental breakfast on Monday, February 26. Easy-to-eat finger foods are provided for lunch on Sunday, and a sit-down luncheon is provided on Monday. Light hors d'oeuvres and a cash bar are available during the evening receptions — soda and water are always complimentary.

I have dietary restrictions, what should I do?
NASMM is prepared to make accommodations for reasonable dietary restrictions. For most dietary restrictions, a vegetarian/gluten free meal is offered. You can check this option on your registration form.

 

GENERAL PROGRAMMING

What is the dress code?
We want you to be comfortable so you can enjoy your meeting experience! Therefore, business casual dress is strongly encouraged. We suggest bringing a light sweater or jacket with you during the day as meeting rooms may be cooler than you anticipate.

How do I access the conference handouts?
NASMM will provide you with access to our conference mobile app. This site allows you to access the session handouts prior to attending. You can print these out, our simply view them on your mobile device, tablet or laptop. Internet access will be available.

My question is not here! Who should I contact?
We're sorry we did not anticipate your question. Please email us at info@nasmm.org so we can assist you!